Clara Ramírez
Customer Success Manager at Sable Interactive, based in Málaga. Joined the community to swap notes with people solving the same problems. Outside work you will usually find me open-source projects.
Moderation playbook, v3
Three rules, in order: assume good faith, reply in public and correct ..
Espresso ratios, for the Tuesday thread
Start at 1:2 in about 28 seconds. Sour means grind finer; bitter means..
Rates and scope, 2027
Anchor high, quote the outcome, and put revisions in the contract rath..
Onboarding sequence
Day 0 welcome. Day 2 nudge toward the directory. Day 4 invitation to i..